De Anza Appliance, A Diamond Among Peers

For Immediate Release 2/21/20

In 2019, De Anza Appliance went through a rigorous customer satisfaction screening process and business credential audits for the Diamond Certified Award through the American Ratings Corporation. After surveying over four-hundred random past customers and audits social media reviews De Anza Appliance was rated “Highest in Quality and Helpful Expertise” with 90% positive customer experiences. Only one other appliance repair company in Santa Clara County and the Greater San Jose Metropolitan area currently hold this prestigious designation.

In addition to surveying past clients the Diamond Certified program runs background checks on principals, verifies insurance and state license, and trains customer service practices ensuring your appliance repair experience has repeatable, flawless experiences. 

American Ratings Company provides initial screening and the Diamond Certified award, they will monitor customer feedback and provide an annual quality checks to maintain certification. Should a customer ever be dissatisfied with their repair service with De Anza Appliance or any Diamond Certified company they can file for mediation with the American Ratings Corporation and they guarantee work up to $1,000.

The American Ratings Corporation identifies the highest quality local companies since 1990. Based in the San Francisco Bay Area they are dedicated to ensuring customers have confidence in the companies they choose. All customer surveying metrics are performed ongoing and with the highest integrity and accuracy.

De Anza Appliance, founded in 1972, is locally owned and operated by the Boucher Family. They provide in-home appliance repair and maintenance for the Greater San Jose Metropolitan area in the Southern Bay Area from San Mateo and Union City to Gilroy. De Anza Appliance provides factory authorized for the Dacor, Electrolux, Frigidaire, Insinkerator, True Residential, and Viking appliance brands.

If you have any questions about De Anza Appliance or this Press Release you may contact Chris Boucher at chris.boucher@deanzaappliance.com or call (408) 996-9111 x101.

 

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